For problems with power, air conditioning, heat, locks, leaks/plumbing, and/or UA-owned appliances (dishwasher, stove, refrigerator, or Bryce Lawn washer/dryer), contact the 24-hour area desk to connect with our on-call staff. The on-call staff members assist you in contacting appropriate staff members to help solve your facility issue. For all other maintenance requests, please submit a work order.
How to Submit a Work Order
To submit a work order (or maintenance request), log into your housing portal:
- Use your full Crimson email address and myBama password
- Click Requests
- Click Create Request and complete the form to submit your maintenance request
To view the status of existing requests you’ve submitted, click the My Requests tab.
Residents must be moved in and checked in to their assigned space to submit a work order.
Other Helpful Links
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Washer/Dryer
For washer/dryer problems, visit Caldwell & Gregory’s website. If you live in Bryce Lawn, submit a work order for your washer/dryer and Frigid Service and Sales will make the repairs. For refund or claim information, visit the general laundry information page.
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Mold
According to the CDC, a little mold exists everywhere and exposure does not necessarily present any health problem. While no “mold-free” buildings exist, we work toward mold remediation. To address mold in your room/apartment, submit a work order and select mold as the issue type.
Learn more about mold prevention and inspection in the residence halls.
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Microfridges
For UA-owned microfridges, there are a few quick microfridges troubleshooting tips for minor issues that you can resolve on your own.
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Cable
For cable problems, visit the Xfinity On Campus support page for troubleshooting tips or to submit a support request.